Terms of service

Terms of Service

Welcome to Smize and Dream! By using our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, please do not use our services or make a purchase.

1. Acceptance of Terms

By accessing our website or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and Return Policy, which are incorporated herein by reference.

2. Use of Our Website

  • Eligibility: You must be at least 18 years old or have permission from a legal guardian to use this site.
  • Accuracy of Information: You agree to provide accurate, current, and complete information during the ordering process. Smize and Dream reserves the right to cancel or refuse your order if any information is found to be false or incomplete.
  • Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your account information, including your password. Smize and Dream is not liable for any unauthorized access or activity that occurs under your account.

3. Products and Availability

  • Product Descriptions: We strive to provide accurate descriptions and images of our products. However, colors, packaging, and sizes may vary due to differences in display settings and availability. Smize and Dream does not guarantee that the product descriptions, images, or other content on the website are entirely accurate, complete, reliable, current, or error-free.
  • Availability: All products are subject to availability. We reserve the right to limit the quantity of any product or refuse service to any customer at any time for any reason.
  • Pricing: Prices for our products are subject to change without notice. We are not responsible for typographical errors in product pricing.

4. Payment and Billing

  • Payment Methods: We accept various forms of payment, including credit cards, debit cards, and other digital payment methods. You agree to provide current, complete, and accurate purchase and account information.
  • Billing Accuracy: We reserve the right to refuse any order you place with us. If we make a change or cancel an order, we will attempt to notify you by contacting the email or phone number provided at the time the order was made.

5. Shipping and Delivery

  • Shipping Policy: We will ship your products based on the selected shipping method during checkout. Delivery times may vary based on location and shipping method. Once shipped, Smize and Dream is not responsible for delays caused by the carrier.
  • Risk of Loss: All purchases are made pursuant to a shipment contract. This means that the risk of loss and title for items pass to you upon our delivery to the carrier.

6. Refunds and Returns

  • Please refer to our Refund and Return Policy for detailed information regarding returns, exchanges, and refunds for our perishable items.

7. Intellectual Property

  • All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Smize and Dream or its content suppliers and is protected by intellectual property laws. You may not reproduce, duplicate, or sell any content without express written permission from Smize and Dream.

8. User Conduct

You agree not to engage in any of the following prohibited activities:

  • Violating any applicable local, state, national, or international laws.
  • Using the website for any unlawful or unauthorized purpose.
  • Hacking, interfering with, or disrupting the website or services.
  • Uploading or transmitting any malicious software or viruses.

9. Limitation of Liability

Smize and Dream is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or any products purchased from us, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses. This limitation of liability applies regardless of the form of action.

10. Dispute Resolution

In the event of a dispute arising from these Terms of Service or your use of our products, you agree to first try to resolve the issue informally by contacting us at [your contact email]. If the dispute cannot be resolved informally, it will be subject to the exclusive jurisdiction of the courts located in [your state or country].

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website and services constitutes your acceptance of any changes or updates to these terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Smize and Dream
vlv@smize.com